Frequently Asked Questions
Everything you need to know about your R.A.D gear and orders.
What is the expected shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
How do I find the right size for my athletic apparel?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a compression feel.
What is your return policy for performance gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, socks and water bottles are final sale.
Are R.A.D products covered by a warranty?
Yes, all our hardware and apparel come with a 6-month manufacturer warranty against defects in materials and workmanship.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.
How should I care for my high-performance fabrics?
To maintain the integrity of the technical fibers, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.